January 4, 2021


State Auto Responds to COVID-19 Coronavirus: Supporting Our Valued Customers


To our customers, 

I hope you and your loved ones are safe and healthy during this difficult time. Like you, we’re adjusting to significant new realities while staying focused on meeting your needs. 

The State Auto team is almost entirely working from home and continuing to deliver exceptional service to you and our independent agent partners. We’re here to support you during this difficult time. Contact us at 833-SAHelps (833-724-3577) with your questions.

If you’re faced with the unexpected, contact us right away to get your claim started. Every situation is unique and the State Auto Claims team stands ready to care for you every step of the way.

As a country, we’ve faced challenging times before. These times are clearly unprecedented; some of the most difficult we’ve faced in generations. You can count on State Auto, as many customers have for nearly 100 years.